Get In touch with our support.
If you have a question regarding your membership or are inquiring to learn more about the membership, please get in touch and we will get back to you within 24 hours Monday through Friday.
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Can I get a refund if I’m not satisfied?
We fully believe in the transformative potential of Life Youniversity and this course. So if you’re not satisfied with the experience, we offer a money-back guarantee and subscription cancellation within 7-days of the course launching. Simply contact us.
How do I change my password?
Once signed into your account, you can change your password by clicking "Profile" at the top-right. Select "Dashboard". Under "Private Info", click on "Change Password". Enter your
current password, then your new password. Click "Save Changes".
How do I update my billing information?
Once signed into your account, you can update your billing information by clicking "Profile" at the top right. Then select "Purchases". Under "Payment Method", click on "Change Payment Method" and update your billing information.
How do I cancel my recurring subscription?
Once signed into your account, you can cancel your subscription by clicking "Profile" at the top right. Then select "Purchases". Click on "Cancel Membership" and then follow the on-screen prompts.
On the Sign In page, click "Forgot Password?", enter the email associated with your account, and click "Send Instructions". The instructions email will arrive in your inbox shortly.
In the instructions email, click "Reset Password" and you will be directed to select a new password before being redirected to the catalog page.
How do I reset my password?
FAQ
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BILLING
Many credit/debit cards have online purchase restrictions. If your card is being declined, please contact your credit card company to let them know the purchase you would like to make is valid. Also, certain credit/debit cards do not allow for recurring subscription
billing, and therefore, may be denied.
My credit card is being declined. Why is that?
OTHER
Who do I contact if I have questions?
If you have questions about your subscription, billing, or technical issues, please contact lifeyouniversity@streaming-subscription.com.
For all other inquiries, please contact support@lifeyouniversity.com or simply fill the contact form above and we will do our best to get back to you as soon as possible.
